Privacy policy

Effective Date: September 22, 2026

Welcome to BlackVillain.in, operated under the brand name BlackVillain. We respect your privacy and are committed to protecting the information you provide while using our website.

By accessing or using BlackVillain.in, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you place an order, contact us, or use our website, we may collect information including:

  • Full name

  • Mobile number

  • Email address

  • Billing address

  • Shipping/delivery address

  • Pincode and location details required for delivery

  • Order and purchase details

  • Payment-related transaction information

  • Information provided when contacting customer support

  • Website browsing and usage information

2. How We Use Your Information

We may use the information collected to:

  • Process and fulfil your orders

  • Arrange product dispatch and delivery

  • Provide order and shipment updates

  • Respond to customer queries and complaints

  • Process eligible return and refund requests

  • Prevent fraudulent or unauthorized transactions

  • Improve our website and services

  • Provide customer support

  • Communicate with you regarding your orders

  • Comply with applicable legal and regulatory requirements

3. Our Reseller & Supplier Fulfilment Model

BlackVillain operates as an online reseller.

We do not maintain physical inventory for every product listed on our website. Products may be sourced from trusted suppliers, and the relevant supplier or fulfilment partner may dispatch the product directly to the customer.

For order fulfilment, we may share necessary information such as:

  • Customer name

  • Delivery address

  • Mobile number

  • Order details

  • Product details

with the relevant supplier, fulfilment partner, or logistics provider.

Such information is shared only to the extent reasonably required to process and deliver the order.

4. Payment Information

Payments may be processed through third-party payment service providers.

BlackVillain does not intend to store complete debit card, credit card, banking credentials, or other sensitive payment information on its own servers.

Payment information may be handled directly by the applicable payment service provider according to its policies and security practices.

5. Cookies

BlackVillain.in may use cookies and similar technologies to:

  • Keep the website functioning properly

  • Remember preferences

  • Understand website usage

  • Improve website performance

  • Analyze traffic

  • Support advertising and marketing activities

You may control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

6. Third-Party Service Providers

We may use third-party service providers for:

  • Payment processing

  • Order fulfilment

  • Product dispatch

  • Shipping and logistics

  • Website hosting

  • Analytics

  • Marketing and advertising

  • Customer communication

These providers may process information necessary to provide their respective services.

7. Data Security

We take reasonable measures to protect customer information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

8. Data Retention

We may retain customer and order information for as long as reasonably necessary for:

  • Order fulfilment

  • Customer support

  • Accounting

  • Legal and regulatory requirements

  • Dispute resolution

  • Legitimate business purposes

9. Your Privacy Rights

If you have questions regarding personal information associated with your orders or interactions with BlackVillain, you may contact us.

Email: support@blackvillain.in
WhatsApp: +91 9930170696

10. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or applicable requirements.

Any updated version will be published on this page with the revised effective date.

11. Contact

BlackVillain
Website: BlackVillain.in
Email: support@blackvillain.in
WhatsApp: +91 9930170696

Business Queries: admin@blackvillain.in