Terms of service

Effective Date: September 22, 2026

Welcome to BlackVillain.in, operated under the brand name BlackVillain.

By accessing our website, creating an account, placing an order, or purchasing a product from BlackVillain.in, you agree to these Terms & Conditions.

1. About BlackVillain

BlackVillain is an online reseller established in 2019.

We offer products across categories including:

  • Fashion

  • Home & Kitchen

  • Personal Care

  • Lifestyle

  • Household products

  • Trending products

  • Other products available through our supplier network

BlackVillain does not maintain physical inventory for every product listed on the website.

Products may be dispatched directly by our trusted suppliers or fulfilment partners.

2. Product Information

We make reasonable efforts to ensure that product descriptions, specifications, images, prices, and other information displayed on BlackVillain.in are accurate.

However, minor differences may occur in:

  • Colour

  • Packaging

  • Labelling

  • Appearance

  • Product presentation

These differences may occur due to product batches, supplier packaging, photography, or screen settings.

3. Product Availability

Product availability may change without prior notice.

If a product becomes unavailable after an order has been placed, we may contact the customer regarding available options, including cancellation and applicable refund.

4. Pricing

Product prices displayed on BlackVillain.in may change without prior notice.

Shipping charges may vary depending on the product, destination, shipment characteristics, and applicable logistics arrangements.

5. Orders

After an order is placed, we may verify the order information before dispatch.

An order may be cancelled in circumstances including:

  • Product becoming unavailable

  • Incorrect or incomplete customer information

  • Suspected fraudulent activity

  • Logistics limitations

  • Supplier fulfilment issues

  • Other circumstances preventing successful fulfilment

If payment has already been received for an order that is cancelled, the applicable refund will be processed according to our refund policy.

6. Shipping

Orders are fulfilled through our supplier and logistics network.

We may use shipping partners including:

  • Delhivery Surface

  • Blue Dart

  • Ekart Surface

  • DTDC Surface

  • Xpressbees

  • Shadowfax

  • Other suitable logistics providers

Average delivery time is approximately 7 days after dispatch.

Delivery times are estimates and may vary because of location, courier operations, weather, public holidays, serviceability, transportation disruptions, or other circumstances outside our reasonable control.

7. Returns

Returns are accepted only for:

  • Damaged products

  • Wrong products received

  • Partial quantity missing

Return requests must be submitted within 5 days from the date of delivery.

Please refer to our Refund & Return Policy for complete conditions.

8. Customer Responsibility

Customers are responsible for providing accurate:

  • Name

  • Mobile number

  • Email address

  • Delivery address

  • Pincode

  • Other order information

BlackVillain cannot be responsible for delivery problems resulting from incorrect or incomplete information provided by the customer.

9. Intellectual Property

Unless otherwise stated, content available on BlackVillain.in, including website design, text, graphics, logos, images, product descriptions, and other materials, is owned by, licensed to, or used by BlackVillain or its respective content providers.

Unauthorized copying, reproduction, modification, distribution, or commercial use is prohibited.

10. Prohibited Use

You agree not to use BlackVillain.in for unlawful, fraudulent, abusive, or unauthorized activities.

You must not attempt to interfere with the website's security, functionality, or operation.

11. Third-Party Services

BlackVillain may use third-party services including payment providers, suppliers, logistics providers, hosting providers, analytics services, and marketing platforms.

Third-party services may have their own terms and policies.

12. Changes to Terms

BlackVillain may update these Terms & Conditions from time to time.

Updated terms will be published on this page with the applicable effective date.

13. Contact

Customer Support: support@blackvillain.in
Business Queries: admin@blackvillain.in
WhatsApp: +91 9930170696

Website: BlackVillain.in